CFTC Registered,
NFA Member
Holiday Hours:
Friday, July 4, 2008 - Our Trading Desk and Customer Support will be open until 12:00pm ET
Sunday, July 6, 2008 - Our Trading Desk and Customer Support will re-open at 4:00pm ET and then resume normal business hours
TechNotes

Global Trading System Web


FX AccuCharts - TechNote #022
How to access FX AccuCharts via GTS Web.


Global Trading System Pro


McAfee - TechNote #014
Configure McAfee to allow the GTS Pro to run on your computer. Use this if you receive the error message "Unable to establish a secure connection..."

Nod32 - TechNote #015
Configure ZoneAlarm to allow the GTS Pro to run on your computer. Use this if you receive the error message "Unable to establish a secure connection..."

Norton Internet Security - TechNote #012
Configure Norton Internet Security to allow the GTS Pro to run on your computer. Use this if you receive the error message "Unable to establish a secure connection..."

ZoneAlarm - TechNote #013
Configure ZoneAlarm to allow the GTS Pro to run on your computer. Use this if you receive the error message "Unable to establish a secure connection..."

Configure SMS Alerts - TechNote #023
Configure SMS Alerts to send to your mobile phone.


FX AccuCharts


Configure Email v7 - TechNote #002
Configure email settings to send email alerts via Fx AccuCharts version 7.

Configure Email v6 - TechNote #001
Configure email settings to send email alerts via Fx AccuCharts version 6.

Socket Error - McAfee - TechNote #017
Login to Fx AccuCharts after receiving the error message "Login Failed, reason: Socket Error; Server: 206.18.161.128".

Socket Error - Norton - TechNote #018
Login to Fx AccuCharts after receiving the error message "Login Failed, reason: Socket Error; Server: 206.18.161.128".

Trading Session - TechNote #003
Change the trading session in Fx AccuCharts.

Wrong Username/Password - TechNote #008
Login to Fx AccuCharts after receiving the error message "Login Failed, reason: Wrong username/password; Server: 206.18.161.128".


Global Trading System v5


AVG Anti-Spyware 7.5 - TechNote #009
Configure AVG Anti-Spyware 7.5 to allow the Global Trading System to run on your computer. Use this if you receive the error message "RunTime Error 91".

Change language settings - TechNote #010
Change the language settings to allow the Global Trading System to run in Arabic, Chinese, or Spanish.

McAfee - TechNote #004
Configure McAfee to allow the Global Trading System to run on your computer. Use this if you receive the error message "Unable to establish a secure connection..."

Nod32 - TechNote #007
Configure Nod32 to allow the Global Trading System to run on your computer. Use this if you receive the error message "Unable to establish a secure connection..."

Norton Internet Security - TechNote #006
Configure Norton Internet Security to allow the Global Trading System to run on your computer. Use this if you receive the error message "Unable to establish a secure connection..."

ZoneAlarm - TechNote #005
Configure ZoneAlarm to allow the Global Trading System to run on your computer. Use this if you receive the error message "Unable to establish a secure connection..."



For further assistance go to the email support form